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How km77apk Handles Your Personal Information

This page explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and browse the lobby — and how we keep that information secure.

Account data protectedDANA, OVO, GoPay wallet privacyNo third-party sellingData on requestIndonesia-aware policy
km77apk How km77apk Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and honest data handling are not extras here — they are part of how the account system works. Here is what we actually do across the four areas that matter most to you.

Encryption at Every Step

All data sent between your device and our servers — including DANA, OVO and GoPay transaction references — travels over SSL-encrypted connections. We do not store payment credentials in plain text.

Cookie and Session Control

We use session cookies to keep you logged in during a single visit. These are not persistent tracking cookies. Closing your browser or tapping log out clears the active session from our side.

Account Access and Retention

Your account data is retained while your account is open and for a defined period after closure. You can request a full copy of what we hold, and we will respond within the timeframe stated in our acknowledgement.

Who to Contact for Changes

To update incorrect information — a name, phone number or linked wallet type — contact support via live chat or email. We verify identity before making changes, which protects you from unauthorised edits.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the in-app help channel. Response times depend on request complexity, but we aim to acknowledge every privacy query within one business day.

Live Chat Support Open the chat icon inside your logged-in account to raise a privacy request directly with our support team — available for account holders.
Email Request Send your data access or correction request by email. Include your registered account name and the wallet type you use — DANA, OVO or GoPay — so we can locate your record.
In-App Help Channel The help section inside the app lets you submit a privacy ticket directly. Your ticket is linked to your account session, which speeds up verification on our end.

Common Questions About Your Data and Rights

These are the questions we actually receive about data privacy, account information and how your wallet details are handled on km77apk.

We collect your name, email address and mobile number at registration. Transaction references from DANA, OVO or GoPay deposits are logged, but we never store your wallet PIN or login credentials.

Yes. Submit a data access request through live chat or email. Include your registered account name and wallet type. We will acknowledge the request and send your data summary within the period stated in our reply.

We do not sell or share your data with advertisers. Data is only disclosed if required by law or to investigate fraud. No third-party marketing partners receive your account or wallet details.

Account records are retained for a period after closure consistent with legal obligations. The exact duration depends on applicable local law and the jurisdiction you access from. You can ask us to confirm the retention period that applies to your account.

When you withdraw via OVO or GoPay, we confirm the registered wallet name matches your account name. This one-time check prevents unauthorised withdrawals and protects your funds — it is not ongoing monitoring.

Contact support via live chat or email with the detail you need corrected. We verify your identity first, then update the record. This applies to your name, phone number or linked wallet type.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.